Return Policy

We accept returns within 30 days of delivery for most items in new, unused condition with original packaging.

Eligible for Return

• Defective or damaged products
• Incorrect items received
• Unused products in original packaging

Not Eligible for Return

• Used or installed appliances
• Products without original packaging
• Custom or personalized items
• Clearance items

Return Process

1. Contact our customer service within 30 days
2. Provide order number and reason for return
3. Receive return authorization and instructions
4. Ship items back with original packaging

Refund Processing

• Refunds issued within 7-10 business days after we receive returned items
• Original shipping costs non-refundable
• Refund to original payment method
• Restocking fee may apply for opened items

Defective Products

• Contact us within 7 days of delivery for defective items
• Provide photos/video of the defect
• We may require troubleshooting
• Replacement or refund at our discretion

Appliance-Specific Conditions

• Large appliances may require special return arrangements
• Installation costs non-refundable once service scheduled
• Electrical or gas appliances must be returned with all parts

Warranty Claims

Manufacturer warranties apply to all products. We assist with warranty claims.

Contact Us

For return requests, please contact us through our website.